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Assistant Manager

Employer The Body Shop
Sector Commercial
Contract Full Time
Hours 37.5
Wages tbc
Employer Job Reference
Closing Date 31 Mar 2019

Job Description

JOB DESCRIPTION:

Overview

You must have huge amounts of enthusiasm for our brand and believe in the way we do business. We’re looking for people whose beauty retail expertise is second to none, to share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.

Customer Experience

As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor.

Our Assistant Store Managers are encouraged to lead and drive a customer focused store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand.

 

 

Skill Set

As an Assistant Store Manager you need to have beauty experience. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products!

 

 

Teamwork and People Management

Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and quick to react to any arising problems. We’re are looking for flexible and responsible role models who are capable of attracting and retaining people who reflect the brand.

 

 

Benefits

In return we’ll give you the opportunity to learn and grow whilst giving you responsibility to input into the overall store performance with a bonus to reflect this. You will receive a £100 wellbeing allowance, 5 free products and a 50% store discount. You are entitled to 1 volunteer day a year and above all a great place to work.

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