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Customer Assistant

Employer Boots
Sector Commercial
Contract Full Time
Hours 35 p/w
Wages tbc
Employer Job Reference
Closing Date 31 Mar 2019

Job Description

Need to know

The Airport is a busy environment where no two days are the same. It is fast paced, but with great opportunities for development.Please be aware that this role may require you to start before 4am, or finish after 9pm due to Airport Operating hours. In order to work in our Airport stores, you will need to have an Airport security pass. To obtain this, you will need to be able to provide us with a five year work history, and one full year of unbroken references, any gaps will need to be accounted for.

Life at Boots

We are the UK's leading Pharmacy-led health and beauty retailer. Our purpose is to help our customers look and feel better than they ever thought possible and your role is really important in this. As a Customer Assistant, you are the first person our customers will see and speak to when they come into our Airport stores, and that makes this role special.

Our customers are passionate about our brand and we’re even more passionate about helping them to feel good, feel reassured and feel confident. You’ll be there for our customers, making sure that they leave with everything they need and want from that last minute travel essential to finding a new product.

But you probably already know this, so why join us?

Why Boots?

Career Progression: Joining us as a Customer Assistant in the Airport could be the start of an exciting career for you; whether you are looking for a change in career, you’re experienced in retail and looking for a new challenge, or it’s your first job. There are so many opportunities, from Beauty to Healthcare specialists, to Assistant Store Manager and Terminal or Store Manager. We’ll give you all the training and support you need to progress your career and develop your skills.

Reward: You will receive a competitive company pension scheme, excellent staff discount, discretionary bonus and 22 days holiday along with having access to additional flexible benefits that allows you to create a package that suits your individual needs.

Is this right for you?

In the hustle and bustle of the airport where customers are rushing through to catch that flight it’s really important that we create a great shopping environment. Here’s how you will do it:

  • Working with our customers, the most important part of our business. There are so many different customers from those travelling on business, to those travelling long distance and you’ll be there to help provide a great shopping experience. Whether that’s answering questions and giving great advice, showing where a product is when they are in a hurry or simply offering a basket, it’s the little things that make a difference.
  • Working as a team. In a busy environment your day will be filled; from helping with the delivery and putting products on to shelves, to being on the tills, no two days are the same. It’s fast paced but working as a team, you’ll help to make sure that our stores are clean, tidy and presentable and provide a store that we can be really proud of.
  • Be an expert. You’ll know the products across your store meaning you can give great advice, showing your customers options they might not have considered before. You’ll also use the in store Ipad.
  • Make our customers feel good. You’ll have a great relationship with your customers, putting them at ease, just by being you.

Our ideal candidate

To be successful in this role you will have customer care at the heart of what you do and a true desire to help others. In addition you will:

  • Have excellent communication and listening skills
  • Be able to work as part of a team, supporting your colleagues and helping to deliver the business plan
  • Have great attention to detail
  • Be digitally savvy and comfortable with new technology
  • Have a positive, caring attitude and be a brand ambassador

Click here to apply now.