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Cleaning Operative

Employer MAG (Manchester Airports Group)
Sector Commercial
Contract 0
Hours Permanent full-time role
Wages £9.00 – £10.00 per hour inclusive of shift allowance
Employer Job Reference
Closing Date 30 Jun 2019

Job Description

  • Cleaning Operative – Stansted Airport
  • Permanent full-time role
  • £9.00 – £10.00 per hour inclusive of shift allowance

MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports. However, our airports are so much more than the place where your holiday starts! We currently serve 60 million passengers a year across our three UK Airports and we need the very best people who are committed to giving our customers a first-class experience.

We currently have opportunities to join our Soft Services Team in Stansted as a Cleaning Operative.  Cleaning Operatives are a critical part of the operation and key to our success. In this role, you will be responsible for ensuring the terminal is clean 24/7 365 days a year whilst Health and Safety Regulations are adhered to.

To be successful in the role you will need to demonstrate strong customer focus, carrying out duties in a professional and courteous manner. Strong attention to detail is a must, as you will be required to use a variety of equipment in a controlled and safe manner. As part of this role there may be times in which you will engage with the customers therefore a basic level of spoken English is essential.

What does the role of a Cleaning Operative involve?

  • To provide a clean Terminal 24/7 365 days a year to ensure our customers always receive and excellent customer experience
  • Ensure the successful day to day delivery of cleaning and waste away in the allocated area of responsibility
  • Provide the highest level of service within their area of responsibility in line with the agreed standards
  • Respond positively, politely and promptly to all customers and carry out duties in a professional and courteous manner.
  • To ensure COSHH and Health & Safety regulations are adhered to and any incidents are reported in line with procedures.
  • Be responsible for providing support to all areas within the Soft Services delivery such as (but not restricted to) roadside and airside litter picking, wasteaway functions, plant and engineering facilities and office cleaning
  • Ensure timely fault reporting of any asset failures
  • Be responsible for the smooth operation of relevant equipment reporting any maintenance issues in line with procedures.

What does the ideal candidate look like?

We are looking for team players with an enthusiastic approach, can-do attitude, and a knowledge of cleaning chemicals and disposal methods. Other skills required include:

  • Ability to handle heavy equipment and machinery used in cleaning such as using electronically powered scrubbing / polishing / vacuuming machines to scrub, polish, spray and clean floors
  • Ability to walk, bend, push, pull and lift repetitively during working hours
  • Ability to work in a team and autonomously
  • Basic level of spoken English required to understand safety instructions and liaise with customers

As a MAG employee you will have access to some great benefits including; 

✈Free on-site parking whilst on duty

✈Free Airport parking when you go on holiday (subject to availability)

✈Access to “Benefits me – My MAG rewards” portal with discounts and savings

✈All colleague annual bonus scheme

✈24hour Employee Assistance Programme

✈Annual pay increase

✈Tax free on-site shopping (Airside pass holders only)

✈MAG Pension scheme which doubles your contribution

✈Discounts on train travel to work

✈Discounts on MAG products such as Escape Lounges and holiday parking at our Airports


Salary  - £9.00 - £10.00 per hour. This is inclusive of shift allowance and subject to shift pattern.

Shifts -  The airport is a 24/7 operation and shifts will reflect thi

To apply for this role, please submit an up to date CV outlining your suitability for this role.


Successful applicants will be subject to background checks and will have to submit a 5-year checkable work history. 


For current MAG employees applying for this role, applications will only be accepted through Colleague Self Service (CSS) - please follow this link:


Advert will close once sufficient applications have been received.

MAG are a values led organisation and we are committed to providing equal opportunities in all areas of work and business.  We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work.  At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.


As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.