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Customer Returns Agent

Employer Europcar UK Group
Sector Miscellaneous
Contract 0
Hours Competitive
Wages Up to £7.83 per hour + Uncapped bonus + Uniform + Pension
Employer Job Reference
Closing Date 31 Jan 2019

Job Description

Unique and exciting opportunities have now arisen at our flagship location Stansted Airport for Return agents to work 20-40 flexible hours per week. These are excellent opportunities for the successful candidates to progress their careers within a market leader and exciting brand.

A positive attitude and 'can do' approach is pivotal to ensure that the branch delivers a world class service to our customers and ensure they always choose Europcar for 
their car rental needs.

To meet the demands of this Flagship location. This person must have a passion for customer service and the ability to engage with customers from all over the world. You will be highly engaged with our brand and this passion is demonstrated to the customers through constantly delivering exceptional service.

The role will entail, but is not exhaustive to, you working in our car parks to assist our customers in selecting their vehicle, helping with their luggage, offering advice and directions and checking for damage etc.

We'll require evidence of a proven track record of success in delivering service within a customer facing position. Your previous experience should demonstrate your passion for development and a level headed approach to dealing with the daily challenges of a busy customer service environment.