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Support Services Team Member

Employer GUK Aviation
Sector Aviation
Contract Part Time
Hours TBC
Wages £9.00-£10.00 per hour
Employer Job Reference GUK001
Closing Date 31 Jan 2019

Job Description

GUK Aviation is currently looking for Support Services Team Members to join our Stansted operations. Ideally you will have had experience in a customer facing role or operational environment. However, training will be provided to suitable candidates demonstrating the required skill set

Working within this demanding and constantly evolving discipline you will be required to work various shifts across a 24-hour period within a number of duties across the Airport operation. You will need to demonstrate a highly responsive, flexible and professional approach at all times.

Within this role your duties will include but not be limited to; meeting & greeting customers at car drop off and pick up locations. assist with the management of queues in the check-in zones & Arrivals keeping walkways and exits clear and customers queuing efficiently. Work with airport management to deploy appropriate business resilience plans & contingencies.  

This role, while physically demanding at times but is critical to ensure effective operational day-to-day frontline services for our client , so If you have the skills and passion to deliver outstanding customer services at every turn, then we have opportunities that can lead to a successful career within an airport environment   

You will receive full additional training where required, uniform and a competitive pay structure. 

Desirable Experience:

  • Working in a frontline customer facing role.
  • Proactively uses initiative to recognise priorities within own workload
  • Problem solving
  • Customer services
  • Able to communicate in English at a good level, both written and oral communication
  • Conflict resolution
  • Team work
  • Self-motivated

If you feel you have the skills and experience to be successful in this position, then apply today 

To apply for this opportunity, please send your CV to Louise.Forbes@gukaviation.co.uk

GUK is an equal opportunities employer

 

Application Screening Questions:

 

Do you have the right to work in the GUK?

 

Can you work shifts across 24hr period?

 

Can you travel to Stansted within these times?

 

Are you able to stand and carry out physical tasks for extended periods of time?