We’re now recruiting for our Summer 2020 program, it’s a great opportunity to join the worlds largest and leading ground Handler who is proud to be working with such global brands – Emirates, one of the worlds most luxurious airlines, British Airways, Britain’s flagship carrier, Air India – India’s national airline, Pegasus, one of Turkeys largest airlines,TUI - who we all know is one of Britain’s largest tour operators and many others. We are also the only handling agent at Stansted Airport who handle multiple aircraft types ranging from a small propeller aircraft, Saab 340 right up to a Boeing 777-300 ER.
If you’re passionate about customer service, holidays and travel then we have fantastic part-time opportunities at Stansted Airport. You will be working 0930 - 1430 shifts on a rotating roster pattern of 4/2.
Face to face customer service experience is desirable but not essential as we offer excellent in house training for all roles, once fully trained there will be numerous progression opportunities to further your career.
We also offer great employee benefits such as reduced fares on public transport, free parking, discounted holiday travel with brands such as Expedia, discounts in airport shops, restaurants and preferred currency exchange rates.
If you are passionate about aviation and want to be part of our friendly and dynamic team offering the highest levels of service then apply now.
Customer Service Agents provide all necessary help and support to passengers as required by our customer airlines which may include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.
The following responsibilities are associated with this role:
The list is not exhaustive and may vary depending on location and local customer requirements.
Qualifications and Competencies
Equal Employment Opportunity Statement
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 million tons of air cargo at 115 warehouses world-wide. With a workforce of some 66,000 the world’s leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."