In your role as a Supervisor, you act as an inspirational role model in supervising the team members on the sales floor in the KPI achievement with a tireless drive to deliver excellent customer service.
- Supervise, assist and motivate team members on the sales floor to achieve individual and location’s performance targets and KPIs
- Support the management team in implementing action plans to achieve short and long-term targets
- Coaching, developing and training team members to continuously improve product and selling skills
- Implement and maintain a customer centric mindset to build a loyal customer base
- Drive the use of all available tools and ensure procedures are executed and policies followed
- Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your Area Manager and retail team