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Baggage Handler

Employer Blue Handling
Sector Miscellaneous
Contract Full Time
Hours FT
Wages £11.50 /hour
Employer Job Reference
Closing Date 16 Jan 2020

Job Description

Blue Handling has an exciting opportunity available for a number of Baggage Handlers (GHA) role to join our team at Stansted Airport

If you enjoy working in a fast paced and varied environment along with providing a first-class service, then this could be ideal role for you

Key Responsibilities

  • Directly reports to the Ramp Team Leader
  • Ability to work unsociable hours
  • Responsible for ensuring the Ryanair Operational Priorities, Safety, Service and Simplicity are delivered consistently
  • Reporting into the team leader ensuring punctual activities for aircraft operations.
  • Assist and drive the safe unloading and loading of customer baggage, aircraft service freight, company mail and any other items. Please note full UK/EU licence cat B is mandatory for this role
  • Deliver customer luggage to the reclaim area in whilst meeting set SLA’s and identifying opportunities to reduce baggage delivery times.
  • Load/unload customer wheelchairs, EMA’s and child strollers and deliver to designated locations.
  • Provide specialist handling of luggage as required/instructed.
  • Carry out all trained duties for a safe and punctual arrival and departure.
  • Drive and/or operate ground support equipment which may include pushback tugs, Electric baggage tugs, baggage carts, aircraft steps, baggage belt loaders, aircraft ground power units, tow bars, air-start units, freight loaders, aircraft de-icing rigs, and any other equipment as trained.
  • Inspect before and after operations all used equipment and report all malfunctions and defects in required manner and remove from operation if required.
  • Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements.
  • Maintain the highest standards of safety and security at all times.
  • Flexible and dynamic at all times. As required, can be deployed to support other functions and teams and encourage ‘teamwork’ across all areas.
  • Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner – ONLY OPERATE EQUIPMENT YOU HAVE BEEN TRAINED TO USE.
  • Full UK driving licence is mandatory for this role

Desirable Skills:

  • Excellent customer service skills
  • Strong written and spoken communication skills.
  • A polite and professional approach.
  • The ability to solve problems.
  • The ability to deal tactfully with upset or angry passengers.
  • IT skills.

Essential Criteria for an Airside Pass

To be considered for the role you will need to provide the following:

  • Full 5 years history that accounts for all periods of employment, self-employment, unemployment and education (any gaps over 28 days must be verified)
  • Valid photographic proof of identity e.g. passport or driving licence
  • Valid Visa/Proof of right to work for non UK and out of EU nationals
  • Proof of National Insurance No. (or evidence that you have applied for one)
  • Proof of identity and address (Utility bill, bank statement, etc.)
  • Acceptance of and willingness to undergo a Criminal Record Check (CRC)* and Airside Security Clearance
  • Where an individual has resided 6 months or more outside the UK in the last 5 years, the appropriate clearance must be obtained i.e. Overseas Criminal Record Check (OCRC) from the country of origin

Job Types: Full-time, Permanent

Salary: £11.50 /hour

Experience:

  • aviation: 1 year (Preferred)
  • driving: 1 year (Preferred)

Education:

  • GCSE or equivalent (Preferred)