Working closely with the Landside Operations Service Delivery Manager, this role will ensure that colleagues in our Car Park operation are fully trained and continually assessed whilst ensuring that their roles are carried out safely, efficiently and in a way which proactively improves performance, health and safety and enhances the customer experience. You will liaise with the Resource Scheduling team to strategically plan timings for colleague training and annual refreshers that do not impact the delivery of the operation. You will need to keep records of all training delivered and ensure that our colleagues are trained and refreshed within the given timeframes.
MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports. However, our airports are so much more than the place where your holiday starts! Behind the scenes thousands of MAG employees work tirelessly 24hrs a day 7 days a week across numerous operational departments to ensure that our customers experience a seamless, enjoyable and safe travel experience.
The key responsibilities will include:
The successful applicant will have the following desirable knowledge, experience and skills:
What we offer
This opportunity offers a competitive salary (based on experience) and all colleague bonus (subject to Company performance). Applications for this role will close when sufficient applications have been received, so please apply soon to avoid disappointment.
MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports. However, our airports are so much more than the place where your holiday starts! They are 24/7 self-contained towns, with the wider property portfolio spanning 6m square feet of office space, high street shops, cafes, restaurants, event locations and corporate hospitality (to name just some of our services) these are all accessed by great transport links and monitored by 24hr security.
MAG are a values led organisation and we are committed to providing equal opportunities in all areas of work and business. We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work. At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.
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