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Car Parks Trainer

Employer MAG (Manchester Airports Group)
Sector Miscellaneous
Contract Full Time
Hours Full Time
Wages £27,378.24 rising to £30,348.48 post probation
Employer Job Reference
Closing Date 21 Jan 2020

Job Description

  • Car Parks Trainer – Stansted Airport
  • Permanent role, great career opportunity
  • Starting salary of £27,378.24 rising to £30,348.48 post probation

Working closely with the Landside Operations Service Delivery Manager, this role will ensure that colleagues in our Car Park operation are fully trained and continually assessed whilst ensuring that their roles are carried out safely, efficiently and in a way which proactively improves performance, health and safety and enhances the customer experience. You will liaise with the Resource Scheduling team to strategically plan timings for colleague training and annual refreshers that do not impact the delivery of the operation. You will need to keep records of all training delivered and ensure that our colleagues are trained and refreshed within the given timeframes.

The Company

MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports. However, our airports are so much more than the place where your holiday starts! Behind the scenes thousands of MAG employees work tirelessly 24hrs a day 7 days a week across numerous operational departments to ensure that our customers experience a seamless, enjoyable and safe travel experience.

The Role

The key responsibilities will include:

  • Support the development and delivery of the induction and training programmes. Identify and assess future training needs through job analysis. Deploy a wide variety of training methods that address all needs. Work alongside other Trainers to provide support as required.
  • Actively challenge unsafe driving practices and ensure the safety of our colleagues. Complete vehicle and equipment familiarisation across all vehicle types. Conduct driver license DVLA checks on a 6 monthly cycle. Conduct spot checks on all vehicles. Conduct pre-employment assessments and produce reports. Understand and implement a plan to address root cause of accidents / errors
  • Conduct a range of soft skill training including Customer Services, Key master and reception training. Uphold and challenge customer service level from colleagues  
  • Conduct basic site risk assessments and provide recommendations
  • Support the development of the training programme for ESD / Yard Marshals, Control Room and other M&G Operations
  • Provide C1E Driver Training as required
  • Responsible for recording all training events for audit purposes
  • Promote a best-in-class culture to improve driving standards


The successful applicant will have the following desirable knowledge, experience and skills:

  • PTTLS / Adult Education and Training Award or willingness to work towards.
  • IOSH managing safely qualification or willingness to work towards.
  • Experience in Manual Handling, Banksman and Conflict Management training
  • Excellent organisation skills with the ability to multi-task and work under pressure in a fast-paced environment
  • Good IT literacy including PowerPoint and Excel
  • Willing to champion safety and wellbeing of colleagues
  • Excellent verbal and numerical skills
  • Flexible to work days, nights and weekends according to business need

What we offer

This opportunity offers a competitive salary (based on experience) and all colleague bonus (subject to Company performance). Applications for this role will close when sufficient applications have been received, so please apply soon to avoid disappointment.

MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports. However, our airports are so much more than the place where your holiday starts! They are 24/7 self-contained towns, with the wider property portfolio spanning 6m square feet of office space, high street shops, cafes, restaurants, event locations and corporate hospitality (to name just some of our services) these are all accessed by great transport links and monitored by 24hr security.

MAG are a values led organisation and we are committed to providing equal opportunities in all areas of work and business.  We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work.  At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.

Job Segment: Curriculum, Training, Education