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Head of Engineering Operations

Employer MAG (Manchester Airports Group)
Sector Miscellaneous
Contract Full Time
Hours 40p/w
Wages Circa £60k, plus car allowance of £5,833 and up to 20% bonus
Employer Job Reference
Closing Date 03 Dec 2019

Job Description

  • Head of Engineering Operations - London Stansted Airport
  • 12-month Secondment, great career opportunity
  • Circa £60k, plus car allowance of £5,833 and up to 20% bonus


Reporting to the Director of Asset Maintenance Services, the Head of Engineering Operations is responsible for the engineering maintenance operation of Stansted Airport buildings and equipment including the Baggage and Security Systems, the Track Transit and electrical infrastructure.


You will be responsible for developing and driving a culture of continuous improvement, proactivity and high performance in all areas and identifying innovative and cost-effective solutions. Critical to the role is the ability to challenge existing practices and develop strong employee and union engagement. A key measure of success will be the availability of assets and a strong SQR performance.     


The Role


  • Lead a team of circa 125 to deliver maintenance services and engineering operations to support a seamless passenger flow through the airport.
  • Maintain an effective and efficient maintenance strategy which encompasses best practice and continuous improvement.
  • Manage all aspects of the 24/7 operation of the Engineering Department and provide strong and effective leadership relating to health and safety, staff welfare, training, attendance and performance.
  • Ensure that people, processes, systems and standards are continuously reviewed and updated to meet regulatory and service KPIs.
  • Ensure that all statutory and mandatory requirements relating to the maintenance of STAL assets are met and that a clear and auditable information trail is available.
  • Manage quality assurance reviews of activities/work undertaken and investigate any asset failures to determine cause and take remedial action, including internal process reviews and equipment design issues.
  • Ensure work management process are followed and data quality requirements are met.
  • Ownership of the engineering apprenticeship programme
  • Provide technical and performance input into the STAL asset replacement strategy ensuring that all relevant capital investment is fully optimised.
  • Working collaboratively with the Procurement Team, ensure that all relevant contracts are clearly scoped, negotiated, measured and managed to deliver the services required at an optimised cost.
  • Oversee control of contractors, permits and isolation procedures




For this role you will have proven experience within Engineering, holding chartered engineer level (or relevant experience), a professional qualification in Engineering Operations (minimum HNC) and have a strong working knowledge of PAS 55 Asset Management. You will have extensive experience working within a diverse, multi-functional and regulated maintenance environment. You will have demonstrable success at applying continuous improvement tools such as Lean, 6 Sigma and Kaizen and have the ability to stimulate and manage change.


Your excellent leadership skills should include budget management, team management and the ability to communicate MAG’s vision to gain team buy in. As a highly visible leader, you will be able to influence multidisciplinary networks to work towards a common goal to deliver a world class Engineering Model as part of a Total Quality Management approach. Finally, you will have good communication skills to present a concise business case and influence Senior Leaders.


What we offer


Stansted is a large employer in the East of England, and we can offer unparalleled career and development opportunities. This role offers a competitive salary with a car allowance, bonus and generous company benefits.

This role is offered as a 12-month secondment, however, should this role change to a permanent role, the role will not be re-advertised.


The Company

MAG is the country’s largest airport group. Our assets include Manchester, Stansted and East Midlands Airports. To ensure that our airports and our property portfolio is maintained and developed, our Asset Management team works around the clock to drive asset strategy, capital expenditure planning, engineering services, airport asset development, master planning and capacity planning.


MAG is the country’s largest airport group. We own Manchester, Stansted and East Midlands Airports. However, our airports are so much more than the place where your holiday starts! They are 24/7 self-contained towns, with the wider property portfolio spanning 6m square feet of office space, high street shops, cafes, restaurants, event locations and corporate hospitality (to name just some of our services) these are all accessed by great transport links and monitored by 24hr security.


MAG are a values led organisation and we are committed to providing equal opportunities in all areas of work and business.  We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work.  At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.


As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.